Frequently Asked Questions

Get answers to common questions about Custom Color.

Most sessions range from 90 minutes to three hours depending on complexity, starting color level, and whether lightening is required. Your colorist will estimate time during consultation and build in processing and styling so you know what to expect.

When performed by trained colorists using quality products and proper techniques, Custom Color minimizes damage. We assess hair condition, use bond-building treatments and tailored formulas to protect integrity. In some lightening cases, multiple sessions are recommended to preserve hair health.

Longevity depends on color choice, hair porosity, and home care. Expect between four to eight weeks for noticeable regrowth or fading; vibrant and fashion colors may fade faster. We recommend sulfate-free shampoo, cool washes, and salon touch-ups to extend color life.

Yes. We evaluate previous color, condition, and underlying pigments to design a safe plan. Some transformations require color correction or multiple sessions; your colorist will recommend the best approach and timeline for optimal, healthy results.

Come with clean, dry hair and photos of inspiration. Avoid heavy styling products before your visit. Bring a list of recent chemical treatments and medications. Your stylist will perform a consultation and strand test if necessary for accurate color planning.

Yes. Use color-safe, sulfate-free products, wash hair less frequently, rinse with cool water, and schedule salon glosses or touch-ups. Use UV protection and weekly deep-conditioning treatments to preserve vibrancy and maintain hair integrity between appointments.