Frequently Asked Questions

Get answers to common questions about Gem Kids Facial.

Designed for children 11 and under, the facial uses gentle, pediatric-safe products and soft techniques suited to young skin. Parents may stay with their child, and our therapists customize each treatment to ensure comfort and safety throughout the session.

The service is a 50-minute pampering treatment that includes a mild cleanse, custom mask, and deep hydration. Please arrive a few minutes early for check-in and parent consent so the session can begin promptly.

Yes, parents or guardians are welcome to stay for comfort and reassurance. We encourage parental presence for younger children, and staff will communicate every step. If preferred, parents may step out once the child feels relaxed and safe.

We use dermatologist-tested, fragrance-free, hypoallergenic products formulated for delicate skin. Ingredients are chosen for soothing and hydration—no harsh acids or strong preservatives. If your child has known allergies, inform us and we’ll perform a quick product check or substitute as needed.

Typically no; our gentle methods and soothing products minimize irritation. Some children may experience mild, temporary redness that fades within a few hours. If any prolonged reaction occurs, contact us and we’ll advise appropriate care or arrange a follow-up.

Keep skin hydrated with the gentle moisturizer we recommend and avoid active treatments or strong sun exposure for 24 hours. Use sunscreen outdoors and follow our homecare tips. Contact us if you notice irritation or have questions about products suited to your child.