Frequently Asked Questions

Get answers to common questions about Classic Refill.

We recommend booking every 2–3 weeks to maintain fullness and counter natural lash shedding. Timing depends on your growth cycle and care routine; your technician will suggest a personalized schedule during the appointment.

When applied and removed correctly by trained technicians, Classic Refills do not harm natural lashes. We use gentle adhesive and proper isolation techniques to protect hairs, and the complimentary lash bath supports a healthy lash environment.

Appointments usually last 45–60 minutes depending on how many extensions need replacing and any customization. The complimentary lash bath and consultation are included to ensure hygiene and precise matching.

If you have allergy concerns, schedule a consultation first. We offer sensitive adhesive options and can perform a patch test. For severe reactions, we may recommend alternatives or a specialist referral for safety.

Avoid oil-based products, rubbing, and steam for 24–48 hours. Gently brush lashes daily with a spoolie and cleanse with a recommended lash cleanser. Proper care and regular refills extend retention and maintain appearance.

Minor adjustments like slight length or curl changes can often be made during a refill, but significant style alterations may require a full set appointment to achieve proper isolation and lasting results.