Frequently Asked Questions

Get answers to common questions about Cluster Lashes.

Cluster lashes usually last three to four weeks depending on your natural lash growth cycle and aftercare. We recommend touch-ups every two to three weeks to maintain fullness; schedules vary by client, lifestyle, and how well lashes are cared for at home.

Yes—when applied by our certified technicians using medical-grade adhesive and hypoallergenic materials. We perform consultations and patch tests if you have known sensitivities. Always inform us of allergies or recent treatments so we can recommend the safest options and adhesive for you.

Avoid water and steam for the first 24-48 hours, skip oil-based products, and gently cleanse with oil-free cleanser. Brush curls daily with a clean spoolie and avoid rubbing or pulling. Follow our aftercare sheet to maximize retention and lash health.

We generally advise against mascara on cluster lashes—especially waterproof formulas—as it can clump, weaken adhesive, and shorten lifespan. If you must, use a water-based, extension-safe mascara sparingly on the tips and remove gently with an oil-free remover to protect the bonds.

Cluster lash appointments are typically 45 to 75 minutes depending on chosen style—classic, hybrid, or volume—and the number of clusters applied. Our stylists work efficiently to deliver a full look while ensuring comfort and precise placement for optimal retention and appearance.

When applied and removed properly by professionals, cluster lashes should not cause long-term damage. Excessive weight, improper application, or home removal can stress natural lashes. Our technicians use appropriate cluster sizes and safe removal techniques to protect your natural lashes and promote healthy growth.