Frequently Asked Questions

Get answers to common questions about Volume Refill.

For best results, we recommend scheduling a volume refill every 2-3 weeks to maintain optimal fullness.

While mascara is not necessary, if you choose to wear it, only use water-based formulas to protect your extensions.

Avoid using oil-based products and heavy makeup on your lashes prior to your refill to ensure better adhesion.

Typically, a volume refill appointment lasts about 1 to 1.5 hours, depending on the number of extensions needed.

When applied correctly, volume lashes should not damage your natural lashes; our technicians prioritize your lash health.

If you’re new, we recommend starting with a full set before transitioning to regular refills for maintenance.