Frequently Asked Questions

Get answers to common questions about Volume Refill.

We recommend scheduling a refill every two to three weeks depending on your natural lash growth, lifestyle, and desired fullness. Clients with faster shedding or heavy makeup require more frequent visits to maintain consistent volume.

When applied and removed properly by our certified technicians, refills should not harm natural lashes. We use safe adhesive techniques and individual fans to preserve lash health, and recommend gentle aftercare to minimize stress and breakage.

Most refills take between 45 to 75 minutes depending on the amount of regrowth and complexity of the original volume set. Communicate your desired density so the technician can adjust time and technique accordingly.

Yes. During a refill we can alter fan size, curl, or placement to evolve your look. We’ll assess natural lash health and advise on changes that maintain longevity and avoid overloading weaker lashes.

Avoid water, steam, and heavy eye products for the first 24 to 48 hours. Be gentle when cleansing, skip oil-based removers, and brush lashes daily with a clean spoolie to prevent tangles and premature shedding.

Yes, we provide patch testing to check for adhesive sensitivity. Schedule the patch test twenty-four to forty-eight hours prior to your appointment. If you have known sensitivities, inform us so we can select hypoallergenic products and adjust treatment.