Frequently Asked Questions

Get answers to common questions about Gem Hydro-Jelly Pedi.

Allow approximately 60 to 75 minutes for the full Gem Hydro-Jelly Pedi, which includes soaking, customized mask, hot towel, massage, and gel polish with simple designs. Longer if polish removal or extra enhancements are needed.

Yes - hydro-jelly formulations are generally safe for most skin types, but we recommend a quick consultation and patch test for very sensitive skin or known allergies. Our therapists will choose suitable ingredients and adjust treatment as needed.

Yes, we can remove existing gel polish as part of your appointment. Removal adds about 10-15 minutes and uses safe soak-and-file methods. Let us know when booking so we can allocate extra time and protect nail health.

Gel polish typically lasts two to four weeks on toes, depending on nail growth, daily activities, and proper aftercare. To maximize longevity, avoid harsh scrubbing, wear protective footwear for new polish, and schedule regular maintenance.

Yes - simple, hand-done designs are included with the Gem Hydro-Jelly Pedi. Intricate or custom artwork may carry an extra charge; our technician will confirm options and pricing before starting so there are no surprises.

You can leave polish on if you're unsure - we offer professional removal. Removing polish before arrival can save time, but gel removal is available in-salon. Tell us when booking so we can schedule adequate time and care for your nails.